Lilongwe, Lilongwe Water Board (LWB) has embarked on a four-day performance management training in a quest to empower its union executive leaders and heads of division with performance management skills.
Participants are expected to be drilled in various performance managerial tactics such as goal setting skills, coaching, monitoring and capacity building among junior staff.
In an interview with Malawi News Agency (Mana) on Monday during the opening of the training at Mponera in Dowa, LWB Director of Corporate Services, Moses Mwenye, said the company decided to train its executive employees to improve performance of its workforce.
As LWB, we noted a gap in understanding of issues to do with performance management among our union executive leaders and heads of divisions.
For this reason, we thought it wise to empower them with performance management skills so that they should be able to lead their followers, Mwenye said.
He added that, through performance empowerment initiative, LWB also plans to improve its revenue base.
Mwenye said this is in the belief that after improving the performance of its members, the company will be able to provide better services which will improve revenue collection.
With the initiative which we have embarked on, we will boost our revenue collection.
We are confident that after improving the performance of our staff, the company will be able to provide better services to the customers and this will render high income generation, he said.
Mwenye advised other organisations to take performance management seriously, saying it is through proper performance management that an organisation delivers services that clients expect.
LWB Employees Union President, Alexander Kadammanja, commended the company for the training, saying skills gained would enable the union committee and division heads to successfully guide fellow employees to work towards the objectives and vision of LWB.
Source: MANA Online