ServiceMax Acquires LiquidFrameworks to Advance Field Service Management Solutions In the Energy Sector

Brings purpose-built field service management solution and domain expertise to meet unique challenges in oil and gas, industrial and environmental service

PLEASANTON, Calif., July 15, 2021 /PRNewswire/ — ServiceMax, the leader in asset-centric field service management, today announced it has signed a definitive agreement to acquire LiquidFrameworks, a leading mobile field operations management solutions company specializing in the energy industry, from Luminate Capital Partners, a private equity firm investing in growth and enterprise software companies. The acquisition enables ServiceMax to expand its field service management solutions to meet the unique challenges of the energy sector.

As the market continues to pressure the oil and gas industry to become more capital efficient, oilfield service providers must transform their legacy field operations management processes to digital systems. Whether working long rotations on an offshore platform with limited connectivity or turnarounds in a refinery, Field Technicians in this industry are responsible for delivering service to the customer along with operating new digital systems aimed at maintaining assets, improving productivity, and growing revenue. The acquisition will better position ServiceMax to meet the demand for digital service execution in this industry while expanding ServiceMax’s product portfolio and go-to-market channels.

“ServiceMax is committed to doing all we can to help companies keep critical assets – and the world – running. Strengthening our customer offerings in the energy sector is core to that commitment,” said Neil Barua, CEO, ServiceMax. “Combining ServiceMax’s modern field service platform with LiquidFrameworks’ industry expertise better equips us to provide oil and gas companies with the tools they need to ensure consistent, reliable service, and maximize asset performance.”

“ServiceMax’s history of innovation has been transforming field service organizations for over a decade,” said Travis Parigi, Founder and CEO, LiquidFrameworks. “The combination of LiquidFrameworks field-first, energy-specific offering, with ServiceMax’s asset-centric field service suite will be unparalleled in the market. We are committed to helping companies realize the promise of digital transformation.”

“We are proud of LiquidFrameworks’ growth and development over the course of our investment partnership, as the company delivered a differentiated, mission-critical SaaS offering that helped customers in the oil, gas, and industrial services industry react quickly and efficiently navigate the digital transformation journey,” said Hollie Haynes, Managing Partner at Luminate. “We are thrilled to see the company continue to support its customers through this combination with ServiceMax, further extending its competitive differentiation across the field service management landscape,” noted Mark Pierce, an Operating Partner at Luminate who has served as Chairman of LiquidFrameworks since the Luminate investment.

AGC Partners is acting as financial advisor and Kirkland & Ellis LLP as legal advisor to LiquidFrameworks and Luminate.  Centerview Partners is acting as financial advisor and Ropes & Gray LLP is acting as legal advisor to ServiceMax.

About ServiceMax
ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses. For more information, visit www.servicemax.com.

About LiquidFrameworks
LiquidFrameworks is a leading provider of cloud-based, mobile field operations management solutions serving the energy, industrial and environmental services industries. LiquidFrameworks’ FieldFX® solution provides companies with numerous benefits, including increased and accelerated revenue capture, increased cash flow, improved contract compliance, increased invoice accuracy and improved customer responsiveness. LiquidFrameworks is based in Houston, Texas. To join the conversation, follow @LquidFrameworks on Twitter.

About Luminate Capital
Luminate Capital Partners is a private equity firm investing in growth software companies. Luminate partners with management teams to provide capital to drive strategy, growth, and operational improvements. Luminate’s portfolio of market leaders has also included AMTdirect, AutoQuotes, Axonify, Compliance & Risks, Comply365, Conexiom, Fintech, LiquidFrameworks, MSI, Oversight Systems, PDI, Quantivate, StarCompliance, and Thought Industries. For more information, visit https://www.luminatecapital.com.

Media Contacts

For ServiceMax:
ServiceMax@wisecollective.co

For LiquidFrameworks:
Emily Rhodes
713-552-9250
erhodes@liquidframeworks.com

For Luminate:
Chris Tofalli
Chris Tofalli Public Relations
914-834-4334
chris@tofallipr.com

UN Human Rights Chief Calls on Cuba to Release Protesters, Journalists

The U.N. High Commissioner for Human Rights on Friday urged Cuba to release protesters and journalists who were arrested in anti-government protests sparked by shortages of basic goods such as food and medicine.

“All those detained for exercising their rights must be promptly released,” Michelle Bachelet said in a statement.

Bachelet expressed concern about the alleged use of force against protesters and the detention of a large number of people who included several journalists.

A journalist who was arrested Monday while covering the protests for the Spanish daily newspaper ABC was released from police custody Friday but placed under house arrest, according to the newspaper.

‘I have done nothing wrong’

“They wanted me to sign a paper saying I admitted to public disorder, but I refused. I have done nothing wrong,” ABC journalist Camille Acosta said, adding that she used her time in?prison to interview other?detainees.

“You cannot imagine how?many people have been arrested and beaten, even minors,” she said.

Bachelet called for a probe into the death of a 36-year-old protester during clashes Monday between protesters and police in Havana. She also called for an end to sanctions against the Caribbean country, “given their negative impact on human rights, including the right to health.”

Bachelet’s appeal to Cuba came one day after U.S. President Joe Biden said that Washington would review whether it could help restore the internet in Cuba, which has suffered blackouts since protests erupted over the weekend.

“They’ve cut off access to the internet. We’re considering whether we have the technological ability to reinstate that access,” Biden told reporters at a press conference alongside German Chancellor Angela Merkel.

At a regular White House media briefing Friday, press secretary Jen Psaki was asked if the Biden administration had asked American tech companies for help in restoring internet access in Cuba.

“So, it would really be led, that effort would really be led by the State Department and other appropriate entities within the federal government. As the president noted yesterday, returning internet access to Cuba would certainly be something we’d love to be a part of,” she said.

A number of U.S. lawmakers have urged the president in recent days to address connectivity issues on the island.

Republican Senator Marsha Blackburn told VOA on Thursday that the Biden administration must support the Cuban people in concrete ways.

“They’ve been very hesitant to step forward. And it appears that what they’re trying to do is not take sides in a fight,” Blackburn said.

“Time is of the essence here,” Florida Governor Ron DeSantis said, according to Reuters. “Every day that the regime has to black out the truth is a day they can get the upper hand on this,” he said of the Cuban government.

Watchdog’s statement

Global internet watchdog NetBlocks has confirmed restrictions to multiple social media and messaging platforms across Cuba over the past week.

“The targeted restrictions are likely to limit the flow of information from Cuba following widespread protests on Sunday as thousands rallied against the socialist government’s policies and rising prices,” the organization said in a statement.

Earlier Thursday, House Minority Leader Kevin McCarthy announced a 16-member Cuba advisory group to develop policies to support the Cuban protesters and hold the Cuban government accountable for human rights abuses.

“I know this team, many of whom are Cuban American and in one way or another have borne witness to the brutality of communism, will work diligently for the cause of freedom,” McCarthy said in a statement.

European leaders have also expressed their support for the Cuban people. On Monday, the foreign minister for the European Union, Josep Borrell, urged the Cuban government “to listen to these protests of discontent.”

Cuban President Miguel Diaz-Canel and other officials have blamed the unrest on social media postings by Cuban Americans and the U.S. government’s decadeslong embargo on Cuba. Sanctions and restrictions imposed by former U.S. President Donald Trump and a drop in tourism related to the pandemic have put extra pressure on the Cuban economy in recent years.

Venezuelan President Nicolas Maduro expressed his government’s support for Diaz-Canel on Monday and said, “If the U.S. really wants to help Cuba, let it immediately lift the sanctions and the blockade against its people.”

The protests were the largest anti-government demonstrations in Cuba in decades.

Source: Voice Of America

Teen Chosen to Fly Into Space With Bezos

Oliver Daemen, 18, received exciting news Thursday from the Blue Origin flight team: He will be flying into space on July 20.

Daemen, who will attend Utrecht University in the Netherlands this fall, will be the youngest person to reach space when he departs on Blue Origin’s New Shepard flight. A press release from his family said that Daemen has “been dreaming about this all [his] life.”

Blue Origin announced Thursday that an originally scheduled passenger would be unable to take the flight to the edge of space because of scheduling conflicts. The anonymous winner of the company’s public auction spent $28 million for the seat next to Bezos. Until then, Daemen was scheduled to travel on Blue Origin’s second flight after unsuccessfully bidding on the auction.

Daemen’s father, Joes Daemen, is the CEO of an investment firm in the Netherlands, and Blue Origin declined to disclose what he paid for the flight. The person who purchased the $28 million ticket remains anonymous.

Donations to nonprofits

The company stated that $19 million of the auction’s proceeds would be donated to 19 space-specific nonprofit organizations, each receiving $1 million. The chosen associations include AstraFemina, a group of women in science and technology dedicated to providing young girls with role models, and the Brook Owens Fellowship, a mentorship program for undergraduate female students interested in space exploration.

Also making history is Mary Wallace “Wally” Funk, 82, who will become the oldest person to fly into space. Bezos announced on Instagram that Funk would be an “honored guest” for the first Blue Origin flight.

Funk participated in the privately funded Mercury 13 program in 1961 that trained women to go to space. The 13 women received the same preparation as NASA astronauts but were ultimately refused employment because of their gender. Funk was the youngest to graduate from the course and reportedly was told that she “completed the work faster than any of the guys.”

The three passengers will be joined by Bezos’ brother, Mark, on Blue Origin’s inaugural flight.

Source: Voice Of America