Consumers across the globe desire humanized experiences when navigating the insurance industry

Duck Creek Technologies launches the second edition of the Global Consumer Insurance Insights survey of over 2,000 global consumers, aimed at refining the strategies that bring insurers closer to consumers worldwide

Boston / London, May 09, 2023 (GLOBE NEWSWIRE) — Duck Creek Technologies, the intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, has proudly published its second annual benchmark survey, the 2023 Global Consumer Insurance Insights. The survey reveals strong demand from global consumers for humanized insurance purchasing, switching and communication experiences through digital channels.

The 2023 wave of research – which is being launched at the Duck Creek Technologies Formation ‘23 event for customers and partners from May 8-10, was conducted independently by Research in Finance for Duck Creek Technologies and surveyed over 2,000 policyholders across 13 countries, all of whom held at least one insurance policy.

Aimed at refining the strategies that bring insurers closer to consumers worldwide, this year’s survey is more extensive than the inaugural 2022 edition, with more questions and responses from policyholders across more countries. The survey provides insights for carriers, reflecting consumer preferences and awareness of innovation opportunities, purchasing, and communication methods.

Key findings from the survey include:

 

  • 93% of consumers are confident they have the proper coverage, irrespective of which channel they used to purchase the insurance policy.
  • Once a policy is in place, 44% of consumers prefer human interaction (2022: 35%). At the same time, however, interest in app/WhatsApp usage for buying and switching insurance also increased year-over-year.
  • 46% of global consumers are unaware of embedded insurance. Of those who were aware (37%), almost half said they trust it because of product or retailer quality. Those who do not trust it (26%) find embedded insurance unnecessary and expensive. Those who are unsure (29%) require more information, having had little experience with embedded insurance.

The survey reveals significant positives for insurance providers and clearly shows they are getting it right in many areas. However, it also highlights areas where insurers must reflect and improve further – including bolstering global consumer confidence and trust in insurance.

According to Jess Keeney, Chief Product & Technology Officer at Duck Creek, “As the insurance industry continues to evolve, it is crucial for providers to listen to the needs and preferences of their customers. The 2023 Duck Creek Technologies benchmark survey provides invaluable insights into consumer behaviors and trends, highlighting the areas where insurers can maximize accessibility, accelerate speed to market, and differentiate competitively.”

While the survey shows that carriers around the world are responding quickly to consumer demand for more relevant and timely products and services, it also reveals that a significant number of consumers prefer a humanized experience when interacting with their insurance providers. This emphasizes the importance of exploring ground-breaking and varying communication options to meet the needs of diverse customers.

Keeney adds, “It is encouraging to see that despite the challenging economic environment, people are re-evaluating their insurance needs and considering a wider range of products. Mobile and gadget insurance, travel insurance, and embedded insurance are being purchased more frequently than other types of insurance.

Duck Creek’s 2023 survey is a vital resource for insurance providers, offering unique insights into customer perceptions and highlighting the next opportunities for innovation. We urge providers to delve deeply into the results and continue pushing the frontiers of the insurance industry forward.”

Research in Finance Head of Research, Karen Scott, added, “In the insurance industry, listening to consumers is essential for success. As the Global Consumer Insurance Insights Survey 2023 demonstrates, primary research capturing changing behaviors, user feedback, and satisfaction is invaluable to help inform insurance company strategies, new product development, marketing, and communications plans. Insurers now have access to significant data sets to compare year-on-year, creating a true benchmark series of reports we are proud to support. Ultimately, insurers who prioritize listening to and understanding their consumers will come out on top.”

The 2023 Global Consumer Insurance Insights Survey highlights four key calls to action for insurers:

  1. Maximize accessibility of insurance products to consumers across channels
  2. Accelerate speed to market with the SaaS model
  3. Humanize the consumer experience through digital channels
  4. Leverage the SaaS ecosystem to differentiate competitively

Download the 2023 Global Consumer Insurance Insights Survey here.

About Duck Creek Technologies
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on our social channels for the latest information – LinkedIn and Twitter.

Drake Manning
Duck Creek Technologies
+1 860 877 3609
drake.manning@duckcreek.com
GlobeNewswire Distribution ID 8833259

African governments harness education data to reverse learning crisis

EkoEXCEL Situation Room

EkoEXCEL Situation Room

LONDON, May 09, 2023 (GLOBE NEWSWIRE) — African education leaders travelling to London to showcase NewGlobe-supported transformational public educational programs at the prestigious Education World Forum (EWF), May 8 – 10.

Harnessing education data to drive learning transformation will be a key takeaway for the global education community at EWF, the biggest gathering of education ministers in the world.

They face what World Bank Education Director, Jaime Saavedra, calls, “the most serious crisis in education in 100 years.”

Data from the World Bank shows global Learning Poverty – defined as the percentage of 10-year-olds unable to read a simple sentence – in low and middle-income countries has increased from 50% to 70% while in Sub-Saharan Africa it is 90%.

Despite such enormous challenges, NewGlobe-supported programs in Nigeria, Liberia, Rwanda, and Manipur (India) are leading the way in the use of education data-led solutions to Learning Poverty.

The success stories of the EKOEXCEL, EdoBEST, BayelsaPRIME, KwaraLEARN, Bridge Liberia, RwandaEQUIP, and STAR Education programs will be on display at EWF. All are seeing huge improvements in learning outcomes.

Underpinning their success is a data-driven structured pedagogy, independently assessed in Kenya in a study led by Nobel Prize winning economist Professor Michael Kremer. It confirmed learning gains among the “largest ever measured in international education.”

The EKOEXCEL program in Lagos State, Nigeria is an exemplary case of using data-driven solutions to reverse Learning Poverty. One of the program’s initiatives, the ‘Situation Room’ will be on display at EWF.

The Situation Room visualizes data from all 1012 primary schools in Lagos State, offering powerful insights. Using NewGlobe’s Spotlight software, gives education leaders access to key data in real time – empowering the government to make informed interventions.

Lagos State Education Commissioner, Folashade Adefisayo said:

“If there are any problems in schools, we are able to track them, so people going there to solve the problem have a lot of data in their hands; they would know how many children and teachers there are, whether the head teacher is at school and whether students are having learning difficulties in a subject.”

Within eight weeks of EKOEXCEL’s launch, literacy learning rates measured three times faster, and numeracy two times faster, than schools not in the program.

EWF promises to inspire governments to harness education data to reshape education and overcome Learning Poverty, with visionary African governments leading.

For additional information, contact: marek.pruszewicz@newglobe.education

GlobeNewswire Distribution ID 300845351

Mosa Meat Prepares for Market Entry by Opening Largest Cultivated Meat Campus in the World to date and Working with Two Michelin-starred Chef Hans van Wolde

MAASTRICHT, The Netherlands, May 08, 2023 (GLOBE NEWSWIRE) — Mosa Meat, the pioneers in the cultivated meat space that grow beef directly from animal cells, opened a new 2,760 square metre (29,708 square feet) scale-up facility in Maastricht on Monday. This fourth facility completes the new Mosa C.A.M.P.U.S. or Center for Advanced Meat Production, Upscaling, and Sustainability for a total footprint of 7,340 square metres (79,007 square feet).

Monday’s program included a ribbon cutting ceremony with the Mayor of Maastricht Annemarie Penn-te Strake, the Governor of Limburg Emile Roemer, and the Mosa Meat team, a cultivated burger cooking demonstration by Chef Hans van Wolde, and tours of the new facility. A select group of 50 investors, journalists and value chain partners from around the world attended the event. The new facility will start the first production runs in a matter of days.

Mosa Meat CEO Maarten Bosch said: “As this scale-up facility comes online next month, we will have the capacity to make tens of thousands of cultivated hamburgers. The facility is designed to grow as demand increases with regulatory approvals and regional market entries, up to hundreds of thousands of cultivated hamburgers per year. And in combination with our contract manufacturer in Singapore, even a lot more. We are excited to debut this great tasting hamburger today that even hardcore carnivores will love.” 

Mosa Meat Co-founder & CSO Dr. Mark Post said: “When we introduced cultivated meat to the world, we predicted it would take 10 years to create a consumer product. Now, almost exactly 10 years later, we have a consumer product that we can start making in larger quantities and that we can start serving to consumers in Singapore, pending regulatory approval” said Mark Post, co-founder and Chief Scientific Officer of Mosa Meat.

Chef Hans van Wolden said: “When I first tried a Mosa Burger as part of the internal development team, I was blown away by the beefy taste and the amazing mouthfeel of the beef fat. It gave me goosebumps. I genuinely believe this new way of making beef can delight connoisseurs and casual beef lovers alike, while enjoying the positive benefits of cultivated beef from a sustainability perspective. I am excited to work with the Mosa Meat team to make future versions even better. 

ABOUT MOSA MEAT

Mosa Meat is a global food technology company pioneering a cleaner, kinder way of making real beef. Our founders introduced the world’s first cultivated beef hamburger in 2013, by growing it directly from cow cells. Founded in 2016, Mosa Meat is now scaling up production of the same beef that people love, but in a way that is better for people, animals, and the planet. A diverse and growing team of 165 food-loving problem-solvers, we are united in our mission to fundamentally reshape the global food system. Headquartered in Maastricht, The Netherlands, Mosa Meat is a privately held company backed by Blue Horizon, Bell Food Group, Nutreco, Mitsubishi Corporation, Leonardo DiCaprio and others. Follow Mosa Meat on Facebook, LinkedIn, Twitter and Instagram or visit mosameat.com to learn more about why people #cravechange.

For more information, reach out to press@mosameat.com.

Visual assets from the event will be loaded here by 17:00 CET on May 8th

https://drive.google.com/drive/folders/181Qd14IJ9QD55SfwarnohvzO5-rjxtHf

The general Mosa Meat press kit is here:

https://mosameat.com/press-kit

ABOUT CHEF HANS VAN WOLDE

Chef Hans is a Dutch 2-Michelin star chef who converted an old farmhouse outside Maastricht into his restaurant Brut172. Previouslyhe was the chef owner of 2-star restaurant Beluga in Maastricht and has been featured on TV shows like MasterChef and Snackmasters. He has formally joined Mosa Meat’s product development, sensory evaluation and recipe formulation team to complement Mosa Meat’s internal team of food scientists.

www.brut172.com

Attachments

Tim van de Rijdt
Mosa Meat
press@mosameat.com

GlobeNewswire Distribution ID 8834249

Encryptus Unveils the Largest Payout Network at Coindesk Consensus

LITHUANIA, EUROPE / ACCESSWIRE / May 8, 2023 / Encryptus, a leading cryptocurrency solutions provider, announced during Coindesk’s Consensus event the launch of industry leading payout product, which allows crypto exchanges, wallet providers, Web3, Gaming and other B2C crypto companies to off-ramp to Bank Wires, Mobile Wallets, Mobile Top-ups and Gift Cards with API’s.

The payout network has coverage in 79 Countries for Bank Wires in 41 currencies, 39 countries for Mobile Wallets and 115+ countries for mobile top ups and gift cards. There are over 7,500 different types of gift cards and prepaid airtime of 307 Mobile operators globally available with Encryptus’s payouts. Popular Mobile Wallets like AliPay, GoCash and M-Pesa are among the few available.

As part of its commitment to regulatory compliance, Encryptus does not provide off ramps to sanctioned countries and clients. In addition the services are not available to residents and citizens of the US, Canada and Japan due to the regulatory landscape. The payout product is particularly beneficial for users looking to cash out crypto to fiat (national currencies) to their own bank accounts or purchase gift cards or mobile plans in over 100 countries. The payouts combined will be available in 98 currencies. The services are available via APIs but the company will unveil their widget soon.

Encryptus’ payout product is fully automated, with compliance monitoring tools to identify PEP and Sanctioned users and dirty coins via coin monitoring being integrated into its APIs.

“We are excited to launch our payouts; QuickRemit. Our payout network is not just the largest but offers the widest form of payments in the crypto industry. The API offers payout as a service and also keeps compliance as a core offering. Our vision is to further expand our payout coverage with a commitment to reduce the costs of payouts for the users” said Shantnoo Saxsena, CEO of Encryptus.

Shantnoo further explained that true crypto adoption will not happen with good pay-in networks, but with an extension to multiple payouts. Exchanges and crypto companies must not just focus on bringing users to their platform, but they must offer their users enough freedom to cash out.

Encryptus has aggressively priced the global bank wires for a flat fee of 1.5% and have a revenue share reserve from this amount for their partners. The accepted crypto would only be USDT and USDC.

The company promises to simplify global mobile wallet payouts and business payments in the upcoming upgrade.

Overall, the launch of the new payout product by Encryptus represents a significant milestone in the evolution of blockchain-based payments solutions. The need of the hour is to provide a secure, automated, and affordable way to off-ramp crypto holdings into various forms of payments. Encryptus is helping to further expand the adoption of cryptocurrencies and drive innovation in the fintech industry.

Twitter: https://twitter.com/EncryptusGlobal
LinkedIn: https://www.linkedin.com/company/encryptus/
Website: https://encryptus.io/

Please free to contact Abhi@encryptus.io for any queries.

SOURCE: Encryptus

Malawi court orders schools to allow dreadlocks

A High Court in Malawi has directed the Ministry of Education to allow students with dreadlocks to be enrolled in public schools in the small African country.

The court in the southern city of Zoma on Monday further ordered the Ministry to issue a circular by June 30, announcing the removal of restrictions barring Rastafarian learners from attending public schools.

The court ruled on a petition filed on behalf of two Rastafarian children who were denied admission to public schools in 2010 and 2016, respectively, for sporting dreadlocks.

The learners, through human rights organisations, obtained an injunction and, thereafter, filed a suit seeking to have Rastafari children allowed access to schools without prejudice.

In her ruling on Monday, Justice Nzione Ntaba of the High Court in Zomba said: “The Ministry of Education should issue a statement to allow all children of the Rastafarian community with dreadlocks to be allowed in class. The circular should be done by June 30.”

This marks a win for the Rastafari community in the country.

Rastafarianism is an Abrahamic religion from Jamaica that stresses living what they regard as natural, including their hair.

However, Malawi’s Rastafarians have long been sidelined by education policies requiring students to cut their hair to promote what they describe as uniformity among students, forcing some Rastafarian parents to choose private schools.

In June 2020, a similar case was ruled upon by a Kenyan court, which also barred schools from turning away Rastafari learners.

Ghana is the other nation to have ruled in favour of dreadlocked learners.

Source: TRTworld.com

Let’s Prioritize Child Protection- Community Urged

Residents of Samia community in Busia County have been urged to prioritize child protection to mitigate cases of child abuse and gender-based violence that have been on rise in the recent days.

Speaking during an engagement with the community at Sio-Port police station, World Vision Technical Program manager for child protection Alex Macharia Kariuki urged the state and non-state actors to embrace the dialogue of having a functional child protection unit (CPU) in every police station to ensure justice is served to minors living with perpetrators in the community.

‘Establishment of CPUs will among other functions be used as holding facilities just like cells for minors who might have been the victims and thus helping police get required evidence for legal action without perpetrators tampering with evidence when victims go back to their residential abodes,’ noted Kariuki.

The child will also have the chance to get legal aid through the various channels in society, including pro-bono services, national legal aid scheme, and Law Society of Kenya, among others.

Engagement with the community aims at establishing a friendly environment between the police and the members of the public to facilitate timely information and safety for the witnesses in the quest for justice.

This comes amid growing concerns over the increasing backlog of cases touching on minors with players decrying the time taken before cases are determined in court due to delays within the criminal justice system and specifically the police.

‘It’s sad to say, most violence and or child abuse cases that transpire are usually in family settings. Conversely, the family that should be the epitome of child protection, synonymous with love, good tranquility and protection, is instead being identified with child abuse, violence, neglect and torture,’ he added.

According to senior superintendent of police in the Directorate of Community Policing, Gender and Children affairs Fredrick Shiundu, the government remains committed to ensuring safety of every child by engaging with partners like World Vision in establishing CPUs to address child abuse cases.

‘Children are the most important asset of any nation and need to be nurtured in a dignified manner where they are protected and have access to all their entitlements for their overall development. But this is being violated due to illiteracy, poverty, culture and ill-will among members of the community exposing them to violence, abuse and exploitation,’ said Shiundu.

According to a report by County Children’s officer Esther Wasige, child trafficking cases in Busia stand at 5 percent with teenage pregnancy standing at 21 percent.

‘The county is turning into an area of transit, destination or origin of child trafficking. Our figures are much higher than the ones of the national government,’ she noted.

A paralegal Sabina Mary Mukabi said CPU is key in ensuring child abuse cases are successive with minimal interference of the evidence from witnesses. She urged partners to join World Vision and the police department in ensuring child protection in Busia is a reality.

‘Busia needs urgent intervention in terms of a framework to secure funding to rescue girls and women who are at risk. With the policy, they will be protected and their rights will be upheld,’ noted Mukabi.

‘For example, if your child is defiled or molested, bring that information out because if you keep quiet, the child is traumatized,’ she added.

Globally, in child protection discipline, there has been a paradigm shift from a siloed approach of child protection programming from an individual and family approach to communal and a multi-sectoral approach in order to meet the needs of a child in a holistic manner.

The unit engaged members of the public also at Amagoro and Modine police stations in Teso North and south sub counties respectively.

Source: Kenya News Agency